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Professional monitoring

24/7 back-to-base security monitoring – Ultimate peace of mind for protecting what matters to you most

How often do you hear and ignore the sound of an alarm siren?

Often enough, we’d guess.

How Chubb 24/7 back-to-base monitoring helps you protect what’s most important

Whether you’re at home or away, Chubb is there in the background, helping to protect what’s most precious to you.

When your alarm is armed, and it’s triggered, our highly trained response team at the Chubb Home 24/7 Security Monitoring Centre will alert you within minutes of your alarm being activated and will respond by actioning your nominated emergency response plan.

This can be by:

  • Calling you
  • Sending a patrol guard
  • Sending emergency services in the event of burglary, intrusion, medical or fire*.

You can feel confident that, if your alarm is triggered, you’ll know almost immediately and together we can deal with any situation, quickly and appropriately.

With Chubb, you know you’re in safe hands.

Lower insurance premium?

Home Security and back-to-base monitoring may also help you to reduce your insurance premiums. Your insurer will see your home as being less risk of a break-in, and you less at risk of making a claim. Check with your insurance provider if this available to you.

How Back-to-Base Monitoring Works

How back-to-base monitoring works

For added confidence in your home security system

Call one of our helpful Customer Service team on 1300 1 CHUBB (1300 124 822) today. They can guide you as to the best home security option for you, so you can continue to protect what matters most.

What can I monitor?

Burglary and intrusion

We can monitor more than just your home. Should anyone try to gain access to your property, with Perimeter sensors you’ll be warned.

You can move freely around your home, secure that if your perimeter is breached, we’ll alert you. Together, we can deal with the situation quickly and appropriately.

Smoke and fire detection

For complete confidence, why not incorporate hard-wired smoke detectors to your home security system? Unlike traditional detectors that simply alert you to the presence of smoke or fire, if your hard-wired detector is triggered, your home security system sends a signal to our 24/7 Security Monitoring Centre, who will alert you and call the fire brigade*.

*Additional charges may apply for fire brigade attendance.

Emergency / Panic Alerts

Chubb can help you to keep your loved ones safe and protected. Think about the option of panic buttons within easy reach of each of your family members to help you feel confident and secure (and get a good night’s sleep). In an emergency, your vulnerable family member can deploy the panic button, which will trigger the alarm system and alert the monitoring centre who can then help you deal with the situation.

About our monitoring centre

Chubb’s Security Monitoring Centre is one of Australia’s largest monitoring centresand complies with the strictest of Australian Standards. Our highly skilled operators all undergo state Police checks, and hold security licence accreditation (relevant to state legislation). All our operators have a high level of relevant training and are noted for being of the highest calibre within the security industry.

For confidence in your home security system

Call one of our helpful Customer Service team on 1300 1 CHUBB (1300 124 822) today. They can guide you and advise you on the best home security option for you, so you can continue to protect what matters most.

With Chubb, you’re in safe hands.

Call us now

CHUBB IS PART OF UTC CLIMATE, CONTROLS & SECURITY, A UNIT OF UNITED TECHNOLOGIES CORP. © 2015 CHUBB FIRE & SECURITY PTY LTD – ABN 47 000 067 541

MASTER LICENSES: 410089562 (NSW) | 17502015 (ACT) | ISL 225493 (SA) | SA20053 (WA) | 693-772-70S, 693-772-12S (VIC) | 3337754 (QLD)