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We always strive to provide all of our customers with an excellent experience when contacting Chubb Home Security for all of your safety & security needs.
You’ll find many helpful options from our menu that will guide you in the right direction to get in contact to assist you with your questions.
If you can’t find what you’re looking for you can call Chubb Home Enquiries on 1300 124 822 (1300 1 CHUBB).
Our Customer Service Centre is open Monday to Friday 8.30am to 5.00pm AEST.
Press 1 - New sales enquiries including monitoring connections, new systems or to upgrade your existing system
Press 2 - If you need a service on your alarm system or if you require technical assistance
Press 3 - For account or billing enquiries or payment details updates
Press 4 - If you are moving house and need to update your details
Press 5 - If you have an enquiry about the National Broadband Network (NBN) and your alarm monitoring service
Press 6 - To contact our Monitoring Response Centre and or you have an after-hours emergency.