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Arrange a Service Call

Chubb Home security: at your side all the way

For ultimate freedom, you need to know your home alarm system is performing to its peak.

Let us support your efforts to protect what’s most precious with a service call or maintenance.

Our attentive Customer Service team can help you to determine what repairs or service you might need, and a time and day that suits you.

Then we can arrange for a qualified technician to visit your home.

Our team of technicians works from Monday to Friday, with a range of arrival times available throughout the day.

Your local Chubb representative will contact you within two business days to confirm the availability of your preferred booking day and time, or make alternative arrangements if necessary.

After-hours and emergency service calls

If you need an after-hours service call, please contact us directly on 1300 124 822, Monday to Friday, 8.30am to 6pm EST and we’ll do our best to arrange it.

If you have an after-hours emergency on your back-to-base system, please call the Chubb Monitoring Centre on 13 15 18.

Fields marked * are required. Feel free to call our helpful Customer Service team if you are unsure of any details.

Fees apply

Your Details Summary

1 Your Contact Details
2 Your Account Details
3 Service Address Details

Just to let you know
Our standardised service charges are $139 for the first half hour and $39 per 15 minutes thereafter including GST. Pensioner rates are $125 for the first half hour and $39 per 15 minutes thereafter including GST.

4 Just some final details

1. Your Contact Details

2. Your Account Details


3. Service Address Details





4. Just some final details



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CHUBB IS PART OF UTC CLIMATE, CONTROLS & SECURITY, A UNIT OF UNITED TECHNOLOGIES CORP. © 2015 CHUBB FIRE & SECURITY PTY LTD – ABN 47 000 067 541

MASTER LICENSES: 410089562 (NSW) | 17502015 (ACT) | ISL 225493 (SA) | SA20053 (WA) | 693-772-70S, 693-772-12S (VIC) | 3337754 (QLD)